Once you have completed a booking you will receive a booking confirmation email containing your payment receipt. This confirmation will have the full details of your shipment – please ensure that you read this email carefully. If there are any mistakes then contact a member of the GOLFDROP team as soon as possible either via email or through our online chat service.
Your shipping labels will be sent to you within 14 days of your chosen destination arrival date. You will also receive reminder emails until the expected shipment date to ensure you have packaged your clubs, the parcel is labelled and ready for collection (or drop off). If you do not think the email has arrived, please ensure you check your junk/spam folders.
If you are a new customer to GOLFDROP, we’ll set up your account and you’ll receive a welcome email containing your login and password information. On your account, you will be able to view and access your labels for any upcoming shipments.